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Send Alerts to Incident.io

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Checkly integrates with Incident.io to monitor your alerts and create / resolve incidents in your Incident.io account. Let’s get started!

  1. Log in to Incident.io and navigate to Alerts > Sources, click New Alert Source and select “Checkly”."

incident.io integration step 1

  1. Take note of the URL and API key that Incident.io provides you with, and head over to Checkly > Alerts, click Add more channels and select Incident.io.

incident.io integration step 2

  1. Copy and paste in the URL and API key and hit Test Incident.io alert to verify the connection. On the Incident.io side, you should now see a test alert pop up!

incident.io integration step 3

  1. We recommend one last step. Create a new custom attribute on the Incident.io side to grab the Checkly result link from the JSON payload. This will help reference what check result triggered an alert.

incident.io integration step 4

  1. Now you are all set up! When an alert is triggered, an incident will be created in Incident.io with the Checkly check result link attached.

incident.io integration step 5


Last updated on November 21, 2024. You can contribute to this documentation by editing this page on Github